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Blackberry email not validating

Phone calls and texting will work, but data like web browsing and BES mail delivery will most likely not.

Note: The Black Berry Enterprise Server (BES) service will be retired by January 1, 2015; see ARCHIVED: About the retired BES (Black Berry Enterprise Server).

UITS recommends you replace your Black Berry with a device that is compatible with Active Sync.

*Using a browser on your computer, visit the Blackberry Internet Service website.

In the event you are having trouble setting up a new account on a Black Berry smartphone or Black Berry Play Book tablet, you can use the Email Account Validation Tool (EAVT) to help identify and verify your account and server settings.

If your signal is stronger than -100 Bm (with a larger number, e.g., -90 Bm), continue troubleshooting.

Below, you will find information about network coverage that supports email for AT&T and Verizon; for other carriers, contact your provider to determine what to look for.


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